Our general processing time, unless otherwise stated within an individual listing, is 1-3 business days. Please keep in mind that this is in addition to the shipping times listed below.
If you have any questions related to shipping and/or delivery times we highly recommend you contact us BEFORE you make your purchase.
If you've placed an order and need to change your shipping address, please contact us immediately. We are happy to update this information prior to shipment. Unfortunately, if an old/incorrect address has been provided, and the order has been marked as shipped, we are NOT responsible for any resulting loss or damage.
All shipping rates are calculated based on item weight and destination. Multiple shipping options are available at checkout (Swiss Post Economy and Swiss Post Priority). Our default shipping method is Swiss Post Economy, which averages 4-12 business days. Swiss Post Priority averages 3-5 business days. Please keep in mind that these are Swiss Post estimates--not guarantees.
INTERNATIONAL (OUTSIDE EUROPE):
Depending on the destination, international packages can take anywhere from 2-4 weeks to arrive, but the vast majority arrive within 8-15 business days (Swiss Post Economy) respectively 3-7 days (Swiss Post Priority).
Unfortunately, we cannot make any ship time guarantees for international deliveries.
Please take into account that items may be held for additional import/VAT fees in your country of residence. These fees are separate from your purchase with us, and it is your responsibility to pay them.
Please note that our shipping charge only covers the cost to ship your items. It does not cover any additional brokerage fees and/or import taxes you may incur.